Returns + Exchanges

Returns & Exchanges

Exchange only. We do not process refunds unless the product is damage upon arrival. For damaged good replacement or refund, please email aestheticappealjewelry@gmail.com with your order number in the subject line. A return-shipping label will be emailed to you. Please allow for 24 - 48 hour response time. 

We do carefully watch return patterns for potential abuse and over-returning by individual customers, so we reserve the right to refuse return service when we deem necessary.

Items must be in their original condition and must not have been worn, used, altered, scratched, damaged or washed. Please take care when trying on garments from our consignment shop, as we cannot accept returned garments that have incurred any makeup stains or that smell of perfume or other odors. All clothing items must have the original tags still attached. If your item arrives damaged, please immediately request an exchange via email.